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Customer reviews of GENERAL MOTORS

At GENERAL MOTORS we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 99 customer reviews

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  • 5

    I would recommend

    By Georgia E on 23 June 2020 | Verified purchase

    Top service, lovely people to deal with. More than happy with my purchase.

    Reply from GENERAL MOTORS on 25/06/20

    Wow Georgia! Thank you. If it makes you happy then we have done our job properly. You will enjoy your convertible in this beautiful weather. Definitely reach out to us whenever you need another car. Thank you.

  • 5

    Great attitude and very helpful

    By Shakira B on 23 June 2020 | Verified purchase

    Very good experience not pushy and I felt no pressure to purchase at any time .I did purchase a car and I’m very happy would recommend

    Reply from GENERAL MOTORS on 25/06/20

    Thank you Shakira for the positive review which promotes what we are trying to achieve as a business. Thank you for choosing us to purchase your new car. The car was brilliant all round which you will definitely enjoy. Let us know if we can be of any help to you or anyone you know in the near future.

  • 5

    Excellent service

    By Ann T on 16 June 2020 | Verified purchase

    Brilliant service, start to finish. Car honestly described. I got exactly what I expected. Happy with my purchase. Would definitely recommend to family & friends.

    Reply from GENERAL MOTORS on 16/06/20

    Thank you for sharing your five star experience Ann. Our team will be over the moon with your perfect feedback. As a company we thrive on feedback so we can improve, continue to succeed & provide the best possible service to our customer. We welcome all referrals. Pleasure was all ours.

  • 5

    Ford Fiesta 1.25 Zetec

    By Jayne M on 13 June 2020 | Verified purchase

    Can definitely recommend these guys. Great communication prior to purchase.All safety measures in place to allow viewing and test drive. Accurate description and very competitively priced cars. Excellent aftersales service. Very happy with purchase.

    Reply from GENERAL MOTORS on 14/06/20

    Thanks for leaving such a wonderful review Jayne. We are thrilled you loved your experience; our customers will be happy with what you wrote. We put customer service & after service as a priority, when selling cars & your review reaffirms the hard work placed to achieve this. Our future customers can buy in full confidence. You’re welcome anytime in the future. Hope your daughter enjoys her new car.

  • 5

    ying a car in England

    By Ulrich G on 06 June 2020 | Verified purchase

    traveled from Germany to Birmingham to buy the right car for us from the car dealer. We have regulated all the necessary formalities on the Internet. The communication was excellent and all of our questions were answered promptly. He is friendly, competent and a serious car dealer. We would buy a car here again at any time

    Reply from GENERAL MOTORS on 07/06/20

    Thank you for giving us the opportunity to serve you Ulrich. We are grateful for the trust you placed in us & acknowledging our hard work. It was a pleasure doing business with you, I know you travelled a far distance and it worked out better for you. We enjoy what we do and I’m sure you will enjoy your purchase too. We would always welcome you back.

  • 5

    Excellent customer service

    By Lisa R on 05 June 2020 | Verified purchase

    Professional customer service good communication great deal and very respectfull members of staffs .

    Reply from GENERAL MOTORS on 06/06/20

    Happy to hear the brilliant feedback Lisa. Thank you for your kind & honest words. The team all thank you too. We are confident in what we sell your five star feedback confirms this. We value all our customers in the same way. Come again if we can ever be of service.

  • 5


    By Kevaughn L on 02 June 2020 | Verified purchase

    It was an Excellent service and nice attitude and helpful.

    Reply from GENERAL MOTORS on 03/06/20

    Thank you Kevaughn. We value and appreciate your opinion. We are delighted you are happy with your new car. We are always here to help. We always try our best. Would be nice to deal with yourselves again.

  • 5

    Excellent seller

    By Nick R on 31 May 2020 | Verified purchase

    Amazing customer service. The customer service went above and beyond than what is normally expected. Fantastic experience! The car i bought is very good and runs smooth.

    Reply from GENERAL MOTORS on 02/06/20

    Fabulous to hear your feedback Nick. Sourcing your car was a challenge for us & fair to say we succeeded in getting the right car for you. Hope you are enjoying the car. Let your family & friends know if they want us to source their next car. We will give the same service and exceed their expectations. It’s a pleasure doing business with you. Good to know you trusted us. See you again.

  • 5

    Friendly and polite

    By Penny J on 28 May 2020 | Verified purchase

    Friendly and helpful thanks for selling us the Mini Cooper s

    Reply from GENERAL MOTORS on 29/05/20

    We are grateful for your 5 star review, Penny. It is encouraging for us to continue doing good business. We like our minis, your one was a special one. Hope you’re enjoying the Car. Would be good to see you again.

  • 5

    Great service and great value

    By Alan T on 28 May 2020 | Verified purchase

    Brilliant service . Got exactly what we were looking for at the right price . They had the paper work ready for us and the car ready on time as promised .

    Reply from GENERAL MOTORS on 31/05/20

    Alan much appreciated for the five star review. We find ourselves under promising and over delivering. We know you was coming from a distance for your car so we feel responsible to make your journey smooth & swift as possible. Would be great to see you & your family again.